The warranty period varies by product and manufacturer. Most brand new electronics come with a minimum 6-month software warranty. Please refer to individual product listings or contact our support team for exact details.

Our warranties typically cover manufacturer defects and hardware malfunctions under normal usage. Physical damage, water damage, and unauthorized repairs are not covered.

To claim your warranty, contact our support team with your purchase receipt and product details. We’ll guide you through the process and inform you of the next steps.

Only products purchased directly from Sighton Supplies and still within the warranty period are eligible. Items must be accompanied by the original receipt or proof of purchase.

Yes, you can return an unused product in its original packaging within 7 days of purchase. Some exclusions apply, such as opened software or consumables.

Contact our support team to initiate the return. You’ll be provided with instructions for returning the item to our store or via courier.

Software, items damaged after sale, consumables, and products not in their original condition are generally not eligible for return.

If the product is returned unused and in the original packaging within the return window, you’ll receive a full refund, less any delivery charges, if applicable.

Yes. Faulty products can be exchanged within the warranty or return period. We’ll repair, replace, or refund the item depending on the nature of the issue.

Processing usually takes 3–7 business days after we receive your item. Our support team will keep you updated throughout the process.

Our team is always ready to guide you through product warranties and after‐sales service.

Contact Us 

Email: info@sightonssupplies.ke

Phone: +254741979755

WhatsApp: +254741979755

Text SMS: +254741979755

For Physical returns, Our Shop Location is: Kimathi Street, Corner House, Mezzanine 3, Wing B, Shop B8, Nairobi, Kenya