Refund and Returns Policy

Welcome to Sighton Supplies. We are committed to providing quality computers, gadgets, phones, and networking equipment to our valued customers. Your satisfaction is our priority. Please read our Refund and Returns Policy carefully.

Returns

  • You may return most new, unopened items within 7 days of delivery for a full refund.
  • Items must be returned in their original packaging and in the same condition that you received them.
  • To initiate a return, please contact us at info@sightonsupplies.ke or call +254 741979755 with your order details.
  • Returns due to faulty or damaged products must be reported within 7 days of receipt.

Refunds

  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
  • Approved refunds will be processed within 7 business days using the original payment method.
  • Shipping costs are non-refundable unless the return is due to our error or product fault.

Exchanges

  • If you need to exchange an item due to a defect or incorrect product, please contact us within 7 days of delivery.
  • Exchanges are subject to product availability.

Non-Returnable Items

  • Downloadable software products and gift cards are not eligible for return or refund.
  • Items that have been used, altered, or damaged by the customer cannot be returned.

Contact Us

If you have any questions about returns or refunds, please contact us:

Thank you for shopping with Sighton Supplies. We appreciate your trust and strive to serve you better.